Streamlined operations across multiple countries for the procurement team of an F100 biopharmaceutical company

Problem

The client, a global pharma giant with procurement operations in multiple countries had started implementing an ERP solution for procurement operations. They were facing challenges with monitoring spending, sourcing, and ensuring compliance due to:

  • Limited access to data with a lack of integrated, searchable data sources
  • Ad-hoc workflows and processes
  • Dependency on technical teams for insights

The client procurement team wanted data and analytics layers that would enable all stakeholders to monitor the budget and strategize across global operations.

Solution

MResult developed a solution that:

  • Integrated existing data sources and created centralized searchable access
  • Defined workflows and modelled business processes to include responses from global procurement leadership, stakeholders, team members, and suppliers
  • Provided sophisticated user-friendly dashboards and reports.

Impact

Integrated access to data and automated insights:

01

Increased invoice accuracy

02

Reduced customer support cycle time and improved helpdesk accuracy

03

Identified dollar savings and developed sourcing, budgeting and planning strategies

04

Improved purchasing compliance through negotiated contracts and identification of missed opportunities

05

Data-driven communications to the leadership, stakeholders, team members and suppliers

06

Value extension of implemented sourcing, procurement and ERP technology investments.

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