MResult’s teams helped Fortune-listed companies leverage Business Intelligence and Big Data to drive exceptional outcomes for their enterprise, partners and customers.
Problem
In the ever-changing landscape of a post-pandemic world, putting customers first and meeting their needs become even more important. Data helps create the advantage and when combined with the right technology, can become a powerful asset in helping organizations reach customers faster.
- An F500 biopharma client wanted to reduce the time used by their teams to review clinical data and make it more cost-effective.
- Another F500 biopharma client wanted to get a rapid, real-time unified view key metrics on COVID-19 from their taskforce and its organizational effects, to help drive decisions around clinical trials.
- An F100 biopharma firm wanted to help business partners across geographies perform better by developing strategies for them. Their biggest challenge, however, was language, making customer insights harder to decipher.
Solution
The MResult teams went beyond the expected and worked closely with the clients to solve for process inefficiencies, diverse data sources and geographical constraints.
- For the first F500 biopharma, MResult used existing BI and Data Warehouse Technical Infrastructure to create an Trailblazer Award-winning tool that allowed clients teams to review data and raise queries automatically – and in one single click.
- For the other F500 biopharma, MResult helped create a single dashboard to capture all key metrics, including local information across regions. The dashboard also integrated COVID-19 trend data from third party sources for intelligence on progress across countries.
- At the F100 biopharma, MResult developed a top-end big data solution with text analytics capabilities. This enabled global languages to be translated into English and tokenized for deeper customer insights which were displayed as extensive visualizations.
Impact
The award-winning, timely and customized solutions developed by the MResult teams helped clients address customer needs faster, develop strategies for their partners and make critical business decisions efficiently.
