Enterprise Content Management- Case Study

Description – Upscale Restaurant & Winery Chain, USA
Stats – 3500+ employees, Financials > $100M

• Documents with different audiences, approval processes and lifecycles being managed in multiple ways separately
• Manual and highly time consuming
• Copies of documents scattered everywhere, making it hard to identify the correct one

• SharePoint Online as ECM
• Workflows to automate document approval, publishing and lifecycle

• Single source of truth for all documents
• Switched from manual approval processes to fully automated ones
• Automated review and publishing for Biweekly Newsletters