Enterprise Content Management- Case Study

COMPANY

Description – Upscale Restaurant & Winery Chain, USA
Stats – 3500+ employees, Financials > $100M

Challenge
  • Documents with different audiences, approval processes and lifecycles being managed in multiple ways separately
  • Manual and highly time consuming
  • Copies of documents scattered everywhere, making it hard to identify the correct one
Solution
  • SharePoint Online as ECM
  • Workflows to automate document approval, publishing and lifecycle
OUTCOME
  • Single source of truth for all documents
  • Switched from manual approval processes to fully automated ones
  • Automated review and publishing for Biweekly Newsletters